Need assistance from one of our product specialists? We’ll be glad to help.
General FAQs
Please contact us to request a sample of the wood or visit our showroom.
Yes. Please be sure to call our office at least 24 hours in advance to set up a pickup time. You will need your PO# at the time of the call.
Orders are shipped within 5-7 business days.
We ship across Canada and USA. Extra shipping charges may apply for remote areas such as cottage country and islands that require ferry service.
Assembly is not included unless it is requested by the customer. Assembly is available in select zones. Please be sure to check with your sales rep.
Yes, all our products come with a warranty. For details, please check our warranty certificate.
Prices vary based on the finish and delivery location. Due to the several options we offer, it can become a challenge to offer accurate pricing on our website. If you are interested in a customized barn door, please request a quote and we’ll be happy to provide you a precise quote based on your request.
Barn Doors FAQs
We utilize various kinds of reclaimed wood, oak paneling, premium engineered veneers, tempered glass, metal, and plywood.
Apart from our standard in-stock items, we offer custom sizes that take 12 – 14 weeks to produce.
Orders are shipped within 5-7 business days.
All our doors are for interior use only.
We do not offer installation services.
We have shipping points in the USA and Canada.
All our doors ship with a complete hardware system. This includes the rail, trolleys, and a floor guide. A handle is not included.
Our doors can be installed as a single-door setup, a double-door setup, or a bi-parting setup.
Yes, most of our doors are 83″ x 40″, however, we do offer a few models in 96″ x 36″ and 96″ x 42″ sizes.
A header board is highly recommended as it offers a more finished look to your installation and – more importantly – provides additional support.
Please contact us. We can send you images and videos, set up a Zoom or FaceTime call, and even send samples.
Yes, most doors are predrilled for front facing hardware.
Yes, you can substitute top-mount hardware on our pre-drilled door. We will provide unfinished plugs with a touch-up kit so the holes can be filled and touched up.
All our doors are individually packed. Orders ship on custom-built pallets.
Furniture FAQs
Our products are handmade in Indonesia from solid reclaimed Teak floorboards, repurposed from traditional Javanese homes. Inners are made from solid hardwood to ensure durability and longevity.
All the imperfections on the surface are natural. Absolutely nothing has been done to distress or create any marks on the wood. This is what gives each piece its unique characteristics.
Absolutely not. All the wood is made of solid boards. This is what gives our product a solid look and feel.
The floating construction used when crafting plankboard surfaces allows for the natural expansion and shrinkage of the wood. Slight movement during changes in relative humidity is to be expected.
We recommend using a light beeswax on the wood every three to six months
Reclaimed wood is a little porous. As such a wet stain may show up as a dark patch on the table’s surface. Not to worry as it will evaporate and eventually disappear (within 24 – 48 hours). The surface of the table is rich with character, as such most stains are barely noticeable.
All our reclaimed wood is lightly wire-brushed to smoothen out splinters. The wood itself is unfinished. The salvaged wood bears a timeworn patina and includes distinctive nicks, splits, cracks, knots, and imperfections that speak of the wood’s age and provenance.
Barn doors and dining tables require assembly. TV stands and all other items do not require assembly. Please see our installation guides for more information.
We offer custom sizes for our barn door items. All other items are offered in set sizes.
We offer several signature finishes. Please see our custom staining section for complete details.
All our furniture has a raw reclaimed wood finish to it. The raw authenticity of the finish is what customers love most about our products. If you wish to have a lacquered finish we can offer a matte, semi-gloss, or a high gloss finish to any of our pieces.